Monday, 8 December 2008

Getting back into the swing of things

Admittidly this poor blog has been rather neglacted so maybe a quick update is required.

Firstly back at uni and getting into the swing of things. We have just finished a project for NCR which i was fortunate enough to come third in. The projects title was called selfish self service and we were fortunate enough to be able to choose the direction of our project as long as it fitted under the heading of selfish self service.

I choose to base my project on the concept of prescriptions and my experiances of being in a pharmacy. Haveing 2 sevear food allergies and being on a large amount of prescription drugs due to another illness entering a pharmacy for me brings a huge element of fear. I have to question whether my prescription tablets will be ok, whether i remember to ask the pharmacist if its ok, whether they even know! I also get increadibly frustrated at the fact i have to research what vitamins i can have or over the counter tablets i can buy. I dont believe that i should have to hold this responsibility.

From this i developed a form of kiosk which would be situated in store, it would consist of an up to date datebase of all allergies and interactiosn between all forms of tablets. I have to consider whether i would trust a machine but i found i when i considered it that i would actually trust a computer more for quantitative data although i would prefer a person for qualitative data. To back up my reasearch i also conducted a variety of interviews and focus groups with a similar consensus. The kiosk is aimed to act as a facilitator between the consumer and pharmacist while also acting as an aid for the pharmacist.

I was really happy with the outcome as this is a subject which i hold quite colsely to my heart.

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